:root{
  --navy:#122036; --navy2:#1a2c47; --accent:#0f6e6e; --accent2:#14a3a3;
  --bg:#f4f7f8; --card:#ffffff; --border:#e3e8eb; --text:#1c2530; --muted:#6b7787;
  /* Darkened from the original palette — on their light pill backgrounds (status.confirmed/
     pending/unassigned) the originals landed at 2.6-3.8:1 contrast, below WCAG AA's 4.5:1 for
     normal-size text. These now clear ~4.7:1 while staying clearly green/amber/red. */
  --good:#187b43; --warn:#91630c; --bad:#bc382e;
  /* Darkened slightly from the original palette so white text on these pills clears WCAG AA
     (4.5:1) for normal-size text — the originals landed around 3.3-4.0:1, which only meets the
     lower bar for large text/UI components. Same hues, just enough headroom for the small 11.5px
     pill labels used throughout the dashboard. */
  --ru:#8260c9; --ko:#d63364; --en:#2175cd; --vi:#278459;
  /* Extended palette — these five were already repeated 3+ times each as raw hex before being
     named here; naming them doesn't change a single rendered pixel, just gives the repeated
     values one place to live instead of five-plus copies scattered through the file. */
  --gray-100:#f0f2f4;          /* light neutral hover bg / row dividers */
  --accent-tint:#eaf5f4;       /* light teal tint bg (active list items, badges, promo banners) */
  --accent-border-hover:#bfe0dd; /* teal-tinted hover border on cards/pills */
  --accent-bright:#5fe0d0;     /* bright mint accent (gradient text, icons on dark bg) */
  --sidebar-muted:#c7d3e0;     /* muted icon/text color on the dark navy sidebar */
  /* Type scale — the handful of sizes reused throughout the dashboard/tables/pills. Larger,
     one-off heading/hero sizes are left as literals since each is specific to one element. */
  --fs-2xs:11px; --fs-xs:11.5px; --fs-sm:12px; --fs-sm2:12.5px;
  --fs-base:13px; --fs-base2:13.5px; --fs-md:14px; --fs-lg:15px;
}
*{box-sizing:border-box;}
body{margin:0;overflow-x:hidden;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:var(--text);}
a{color:var(--accent);}

/* ---------- Language toggle ---------- */
.lang-toggle{display:inline-flex;border:1px solid var(--border);border-radius:20px;overflow:hidden;margin-left:14px;}
.lang-toggle button{border:none;background:#fff;color:var(--muted);font-size:var(--fs-sm2);font-weight:700;padding:6px 14px;cursor:pointer;transition:background .15s,color .15s;}
.lang-toggle button:hover:not(.active){background:var(--gray-100);color:var(--text);}
.lang-toggle button.active{background:var(--accent);color:#fff;}
.sidebar-foot .lang-toggle{margin-left:0;margin-top:10px;border-color:rgba(255,255,255,.22);}
.sidebar-foot .lang-toggle button{background:transparent;color:var(--sidebar-muted);}
.sidebar-foot .lang-toggle button:hover:not(.active){background:rgba(255,255,255,.08);color:#fff;}
.sidebar-foot .lang-toggle button.active{background:var(--accent);color:#fff;}

/* ---------- Logo ---------- */
.logo-icon{width:26px;height:26px;border-radius:7px;flex-shrink:0;display:block;}

/* ---------- Landing page ---------- */
.lp-header{display:flex;align-items:center;justify-content:space-between;padding:18px 6%;background:#fff;border-bottom:1px solid var(--border);position:sticky;top:0;z-index:10;}
.lp-logo{display:inline-flex;align-items:center;gap:9px;font-size:20px;font-weight:800;color:var(--navy);}
.lp-logo .logo-icon{width:28px;height:28px;}
.lp-logo span{color:var(--accent);}
.lp-nav a{position:relative;margin-left:22px;font-size:var(--fs-md);color:var(--text);text-decoration:none;font-weight:500;}
.lp-nav a::after{content:"";position:absolute;left:0;right:0;bottom:-5px;height:2px;background:var(--accent);border-radius:2px;transform:scaleX(0);transform-origin:left;transition:transform .2s ease;}
.lp-nav a:hover::after{transform:scaleX(1);}
.nav-toggle-checkbox{display:none;}
.nav-toggle-btn{display:none;}
@media (max-width:700px){
  .nav-toggle-btn{display:flex;flex-direction:column;justify-content:center;gap:5px;width:30px;height:30px;cursor:pointer;flex-shrink:0;}
  .nav-toggle-btn span{display:block;width:100%;height:2px;background:var(--navy);border-radius:2px;}
  .lp-nav{display:none;position:absolute;top:100%;left:0;right:0;flex-direction:column;align-items:center;gap:16px;background:#fff;border-bottom:1px solid var(--border);padding:22px 6% 26px;box-shadow:0 12px 20px rgba(18,32,54,.08);}
  .nav-toggle-checkbox:checked ~ .lp-nav{display:flex;}
  .lp-nav a{margin-left:0;font-size:15.5px;padding:4px 0;}
  .lp-nav .lang-toggle{margin-left:0;margin-top:4px;}
}
.lp-hero{position:relative;overflow:hidden;padding:64px 6% 48px;background:linear-gradient(135deg,#0a1622 0%,#0f1f33 45%,#163a48 100%);color:#fff;text-align:center;}
.lp-hero::before,.lp-hero::after{content:"";position:absolute;border-radius:50%;filter:blur(70px);pointer-events:none;}
.lp-hero::before{width:420px;height:420px;background:radial-gradient(circle,rgba(20,163,163,.5),transparent 70%);top:-180px;left:-120px;animation:floatBlob 16s ease-in-out infinite;}
.lp-hero::after{width:380px;height:380px;background:radial-gradient(circle,rgba(15,110,110,.45),transparent 70%);bottom:-160px;right:-100px;animation:floatBlob 20s ease-in-out infinite reverse;}
.lp-hero > *{position:relative;z-index:1;}
.lp-hero h1{font-size:38px;max-width:820px;margin:0 auto 16px;line-height:1.25;animation:fadeInUp .7s ease both;}
.lp-hero h1 .hl{background:linear-gradient(90deg,var(--accent-bright),#a4f1e6);-webkit-background-clip:text;background-clip:text;color:transparent;}
.lp-hero p{font-size:16.5px;color:#c3d2e0;max-width:640px;margin:0 auto 28px;animation:fadeInUp .7s ease .1s both;}
.lp-hero .btn{animation:fadeInUp .7s ease .2s both;}
.lp-badges{display:flex;justify-content:center;gap:14px 16px;margin:36px auto 0;flex-wrap:wrap;max-width:980px;animation:fadeInUp .7s ease .3s both;}
.lp-badge{display:flex;align-items:center;gap:8px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.18);border-radius:30px;padding:10px 18px;font-size:var(--fs-base2);font-weight:600;color:#e4edf5;flex:0 0 auto;transition:background .15s ease,transform .15s ease;}
.lp-badge:hover{background:rgba(255,255,255,.14);transform:translateY(-2px);}
.lp-badge .ic{display:inline-flex;align-items:center;justify-content:center;color:var(--accent-bright);width:16px;height:16px;}
.lp-badge .ic svg{width:16px;height:16px;}
@media (max-width:880px){.lp-badges{max-width:620px;}}

.btn{display:inline-block;background:linear-gradient(135deg,var(--accent2),var(--accent));color:#fff;border:none;padding:12px 22px;border-radius:9px;font-size:var(--fs-lg);font-weight:700;cursor:pointer;text-decoration:none;box-shadow:0 4px 14px rgba(15,110,110,.28);transition:transform .15s ease,box-shadow .15s ease,background .2s ease;}
.btn:hover{background:linear-gradient(135deg,var(--accent),var(--accent2));box-shadow:0 7px 18px rgba(15,110,110,.36);transform:translateY(-2px);}
.btn:active{transform:translateY(0);box-shadow:0 3px 10px rgba(15,110,110,.3);}
.btn.lg{padding:14px 30px;font-size:16px;}
.btn.ghost{background:transparent;box-shadow:none;border:1.5px solid #fff;color:#fff;}
.btn.ghost:hover{background:rgba(255,255,255,.1);box-shadow:none;}
.btn.secondary{background:var(--gray-100);color:var(--navy);box-shadow:none;}
.btn.secondary:hover{background:var(--border);box-shadow:none;transform:none;}
.btn.secondary:disabled{opacity:.5;cursor:not-allowed;background:var(--gray-100);}
.btn.zalo{background:#0068ff;color:#fff;display:inline-flex;align-items:center;gap:8px;box-shadow:0 4px 14px rgba(0,104,255,.28);}
.btn.zalo:hover{background:#0052cc;box-shadow:0 7px 18px rgba(0,104,255,.34);}
.btn.zalo svg{width:18px;height:18px;flex:0 0 auto;}

.lp-section{padding:56px 6%;max-width:1080px;margin:0 auto;}
.lp-section h2{font-size:26px;text-align:center;margin-bottom:8px;color:var(--navy);}
.lp-section .sub{text-align:center;color:var(--muted);max-width:600px;margin:0 auto 36px;font-size:var(--fs-lg);}
.feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px;}
.feature{background:var(--card);border:1px solid var(--border);border-radius:16px;padding:26px 24px;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease;}
.feature:hover{transform:translateY(-4px);box-shadow:0 14px 28px rgba(15,110,110,.12);border-color:var(--accent-border-hover);}
.feature .icon{width:46px;height:46px;display:flex;align-items:center;justify-content:center;color:var(--accent);background:linear-gradient(135deg,var(--accent-tint),#d7f0ed);border-radius:12px;margin-bottom:16px;transition:transform .25s ease;}
.feature:hover .icon{transform:scale(1.08) rotate(-4deg);}
.feature .icon svg{width:22px;height:22px;}
.feature h3{font-size:16.5px;margin:0 0 8px;color:var(--navy);}
.feature p{font-size:var(--fs-base2);color:var(--muted);line-height:1.6;margin:0;}
@media (max-width:760px){.feature-grid{grid-template-columns:1fr;}}

.channels-row{display:flex;justify-content:center;gap:14px;flex-wrap:wrap;margin-top:10px;}
.channel-pill{display:inline-block;background:#fff;border:1px solid var(--border);border-radius:30px;padding:9px 18px;font-size:var(--fs-base2);font-weight:600;color:var(--navy);transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease;}
.channel-pill:hover{transform:translateY(-3px);box-shadow:0 8px 18px rgba(18,32,54,.1);border-color:var(--accent-border-hover);}

.pricing-promo{background:var(--accent-tint);border:1px solid #cfe8e6;color:var(--accent);font-weight:700;font-size:var(--fs-base2);text-align:center;padding:11px 20px;border-radius:10px;max-width:520px;margin:0 auto 28px;}
.pricing-lp{display:grid;grid-template-columns:repeat(4,1fr);gap:20px;align-items:stretch;}
@media (max-width:1100px){.pricing-lp{grid-template-columns:repeat(2,1fr);}}
.tier{display:flex;flex-direction:column;min-width:0;border:1px solid var(--border);border-radius:16px;padding:28px 24px;text-align:center;background:#fff;box-shadow:0 1px 2px rgba(18,32,54,.04);transition:transform .18s ease,box-shadow .18s ease;}
.tier:hover{transform:translateY(-3px);box-shadow:0 10px 22px rgba(18,32,54,.08);}
.tier.featured{border:2px solid var(--accent);position:relative;padding-top:34px;background:linear-gradient(180deg,#ffffff,#f2fbfa);box-shadow:0 16px 32px rgba(15,110,110,.16);z-index:1;}
.tier .tag{position:absolute;top:-13px;left:50%;transform:translateX(-50%);background:var(--accent);color:#fff;font-size:var(--fs-2xs);padding:5px 14px;border-radius:20px;font-weight:700;letter-spacing:.02em;white-space:nowrap;animation:tagPulse 2.6s ease-in-out infinite;}
.tier h3{margin:6px 0 2px;font-size:17px;color:var(--navy);}
.tier .price-old{font-size:var(--fs-lg);font-weight:600;color:var(--muted);text-decoration:line-through;margin:12px 0 0;overflow-wrap:normal;word-break:keep-all;}
.tier .price{font-size:32px;font-weight:800;margin:2px 0;color:var(--navy);overflow-wrap:normal;word-break:keep-all;}
/* At the 4-column desktop layout, each card is only ~175px wide inside its padding — the 7-digit
   prices (1.200.000đ / 3.200.000đ) at 32px bold don't fit on one line there, even though they fit
   fine in the roomier 1- and 2-column mobile/tablet layouts. Shrink just at that breakpoint instead
   of shrinking everywhere. word-break:keep-all above guarantees the number itself can never split
   mid-digit even if this still runs tight — worst case the <wbr> before "/tháng" lets just the unit
   wrap to its own line. */
@media (min-width:1101px){.tier .price{font-size:24px;}}
.tier.featured .price{color:var(--accent);}
.tier .price span{font-size:var(--fs-base);font-weight:500;color:var(--muted);}
.tier .price-usd{font-size:var(--fs-sm2);color:var(--muted);margin-bottom:2px;}
.tier .price-note{font-size:var(--fs-2xs);font-weight:700;color:var(--accent);margin-bottom:4px;}
.tier ul{list-style:none;padding:0;margin:18px 0 22px;text-align:left;font-size:var(--fs-base2);color:var(--text);flex:1 0 auto;}
.tier li{padding:6px 0 6px 22px;position:relative;}
.tier li::before{content:"✓";position:absolute;left:0;color:var(--accent);font-weight:700;}
.tier .btn{width:100%;margin-top:auto;}
@media (max-width:820px){.pricing-lp{grid-template-columns:1fr;max-width:420px;margin:0 auto;}}

.waitlist-panel{background:linear-gradient(135deg,var(--navy),var(--navy2));border-radius:18px;padding:40px 6%;color:#fff;}
.waitlist-inner{max-width:520px;margin:0 auto;text-align:center;}
.waitlist-inner h2{font-size:24px;margin-bottom:8px;color:#fff;}
.waitlist-inner p{color:#c3d2e0;font-size:14.5px;margin-bottom:22px;}
.wl-form{display:flex;flex-direction:column;gap:10px;text-align:left;}
.wl-form input, .wl-form textarea{width:100%;padding:11px 13px;border-radius:8px;border:none;font-size:var(--fs-md);font-family:inherit;}
.wl-form textarea{resize:vertical;min-height:60px;}
.wl-note{font-size:var(--fs-sm);color:#8fa3b8;margin-top:10px;}
#wl-success{display:none;background:#173a2e;border:1px solid #2fa06b;color:#bdf0d3;padding:12px 14px;border-radius:8px;font-size:var(--fs-base2);margin-top:12px;}

.lp-footer{text-align:center;padding:30px 6%;color:var(--muted);font-size:var(--fs-sm2);border-top:1px solid var(--border);background:#fff;}

/* ---------- About/trust section ---------- */
.about-section{padding:44px 6%;}
.about-inner{max-width:640px;margin:0 auto;text-align:center;}
.about-badge{display:inline-block;background:var(--accent-tint);color:var(--accent);font-weight:700;font-size:var(--fs-sm);padding:6px 16px;border-radius:20px;margin-bottom:16px;}
.about-inner p{color:var(--text);font-size:14.5px;line-height:1.75;margin:0 0 14px;}
.about-contact{font-size:var(--fs-base);color:var(--muted);}
.contact-rows{display:flex;justify-content:center;gap:12px;flex-wrap:wrap;margin-top:18px;}
.contact-row{display:inline-flex;align-items:center;gap:8px;background:#fff;border:1px solid var(--border);border-radius:30px;padding:10px 18px;font-size:var(--fs-base2);font-weight:600;color:var(--navy);text-decoration:none;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease;}
.contact-row:hover{transform:translateY(-2px);box-shadow:0 8px 18px rgba(18,32,54,.1);border-color:var(--accent-border-hover);}
.contact-row .ic{display:inline-flex;align-items:center;justify-content:center;color:var(--accent);width:16px;height:16px;flex-shrink:0;}
.contact-row .ic svg{width:16px;height:16px;}

/* ---------- App shell (shared with dashboard) ---------- */
.app{display:flex;min-height:100vh;}
.sidebar{width:230px;background:linear-gradient(180deg,var(--navy),var(--navy2));color:#fff;flex-shrink:0;display:flex;flex-direction:column;padding:20px 0;}
.brand{padding:0 20px 22px 20px;border-bottom:1px solid rgba(255,255,255,.1);margin-bottom:14px;}
.brand-name{display:flex;align-items:center;gap:9px;font-size:19px;font-weight:700;letter-spacing:.2px;}
.brand-name span{color:var(--accent-bright);}
.brand-name .logo-icon{width:26px;height:26px;}
.login-card .brand-name{justify-content:center;margin-bottom:4px;}
.brand-sub{font-size:var(--fs-xs);color:#9fb3c8;margin-top:4px;line-height:1.4;}
.nav{display:flex;flex-direction:column;gap:2px;padding:0 10px;}
.nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:8px;cursor:pointer;color:var(--sidebar-muted);font-size:var(--fs-md);font-weight:500;transition:.15s;}
.nav-item:hover{background:rgba(255,255,255,.06);color:#fff;}
.nav-item.active{background:linear-gradient(135deg,var(--accent2),var(--accent));color:#fff;}
.nav-icon{width:18px;height:18px;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;}
.nav-icon svg{width:17px;height:17px;}
.sidebar-foot{margin-top:auto;padding:14px 20px;font-size:var(--fs-2xs);color:#7d90a6;border-top:1px solid rgba(255,255,255,.08);}
.sidebar-foot .btn-logout{background:none;border:1px solid rgba(255,255,255,.25);color:var(--sidebar-muted);padding:6px 10px;border-radius:6px;font-size:var(--fs-sm);cursor:pointer;margin-top:8px;}
.sidebar-foot .btn-logout:hover{background:rgba(255,255,255,.08);color:#fff;}

.main{flex:1;min-width:0;}
.topbar{display:flex;align-items:center;justify-content:space-between;background:#fff;border-bottom:1px solid var(--border);padding:14px 26px;}
.topbar h1{font-size:18px;margin:0;}
.badge{background:var(--accent);color:#fff;font-size:var(--fs-2xs);padding:3px 9px;border-radius:20px;font-weight:600;}
.content{padding:24px 26px 60px;max-width:1180px;}
.view{display:none;}
.view.active{display:block;}

.kpis{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin-bottom:22px;}
.kpi{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:16px 18px;}
.kpi .label{font-size:var(--fs-sm);color:var(--muted);margin-bottom:6px;}
.kpi .value{font-size:23px;font-weight:700;}
.kpi .delta{font-size:var(--fs-xs);margin-top:4px;font-weight:600;}
.delta.up{color:var(--good);} .delta.down{color:var(--bad);}
.kpi.kpi-warn{border-color:#f3c9c2;background:#fff7f5;}
.lang-warn-icon{margin-left:5px;font-size:var(--fs-xs);cursor:help;}

.panel{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:18px 20px;margin-bottom:20px;}
.panel h2{font-size:var(--fs-lg);margin:0 0 14px 0;}
.panel h2 .sub{font-weight:400;color:var(--muted);font-size:var(--fs-sm2);}
.grid-2{display:grid;grid-template-columns:1.3fr 1fr;gap:18px;}

table{width:100%;border-collapse:collapse;font-size:var(--fs-base);}
th{text-align:left;color:var(--muted);font-weight:600;font-size:var(--fs-xs);text-transform:uppercase;letter-spacing:.03em;padding:8px 10px;border-bottom:1px solid var(--border);}
td{padding:10px;border-bottom:1px solid var(--gray-100);vertical-align:middle;}
tr:last-child td{border-bottom:none;}
.lang-pill{display:inline-flex;align-items:center;gap:5px;font-size:var(--fs-xs);font-weight:700;padding:3px 9px;border-radius:20px;color:#fff;}
.lang-ru{background:var(--ru);} .lang-ko{background:var(--ko);} .lang-en{background:var(--en);} .lang-vi{background:var(--vi);}
.status{font-size:var(--fs-xs);font-weight:700;padding:3px 9px;border-radius:20px;}
.status.confirmed{background:#e4f7ea;color:var(--good);}
.status.pending{background:#fdf1de;color:var(--warn);}
.status.unassigned{background:#fce8e6;color:var(--bad);}
.row-select{font-size:var(--fs-sm2);font-family:inherit;padding:5px 8px;border-radius:7px;border:1px solid var(--border);background:#fff;max-width:150px;}
.row-delete{background:none;border:none;color:var(--bad);cursor:pointer;font-size:var(--fs-md);padding:4px 8px;border-radius:6px;}
.row-delete:hover{background:#fce8e6;}
.row-history{background:none;border:none;color:var(--muted);cursor:pointer;font-size:var(--fs-md);padding:4px 6px;border-radius:6px;}
.row-history:hover{background:var(--gray-100);}
.guide-actions{display:flex;gap:6px;margin-top:10px;}
.guide-delete{flex:1;width:auto;margin-top:0;font-size:var(--fs-sm);text-align:center;}
.panel-actions{display:flex;justify-content:flex-end;margin-bottom:10px;}
.btn.sm{padding:8px 16px;font-size:var(--fs-sm2);}
.src{font-size:var(--fs-xs);color:var(--muted);}

.guide-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;}
.guide-card{border:1px solid var(--border);border-radius:12px;padding:14px;background:#fff;}
.guide-top{display:flex;align-items:center;gap:10px;margin-bottom:8px;}
.avatar{width:38px;height:38px;border-radius:50%;background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:var(--fs-md);flex-shrink:0;}
.guide-name{font-weight:700;font-size:var(--fs-md);}
.guide-rating{font-size:var(--fs-xs);color:var(--muted);}
.guide-langs{display:flex;gap:5px;margin:8px 0;flex-wrap:wrap;}
.toggle-row{display:flex;justify-content:space-between;align-items:center;margin-top:10px;font-size:var(--fs-sm2);color:var(--muted);}
.switch{position:relative;width:38px;height:20px;}
.switch input{opacity:0;width:0;height:0;}
.slider{position:absolute;cursor:pointer;inset:0;background:#d7dde2;border-radius:20px;transition:.2s;}
.slider:before{content:"";position:absolute;height:15px;width:15px;left:3px;top:2.5px;background:#fff;border-radius:50%;transition:.2s;}
input:checked + .slider{background:var(--good);}
input:checked + .slider:before{transform:translateX(18px);}

.inbox-wrap{display:flex;border:1px solid var(--border);border-radius:12px;overflow:hidden;background:#fff;height:520px;}
.conv-list{width:270px;border-right:1px solid var(--border);overflow-y:auto;flex-shrink:0;}
.conv{padding:12px 14px;border-bottom:1px solid var(--gray-100);cursor:pointer;}
.conv:hover{background:#f7f9fa;}
.conv.active{background:var(--accent-tint);border-left:3px solid var(--accent);}
.conv-name{font-size:var(--fs-base2);font-weight:700;display:flex;justify-content:space-between;align-items:center;}
.conv-preview{font-size:var(--fs-sm);color:var(--muted);margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.unread-dot{width:8px;height:8px;background:var(--accent);border-radius:50%;display:inline-block;}
.thread{flex:1;display:flex;flex-direction:column;}
.thread-head{padding:12px 16px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center;}
.thread-body{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:14px;}
.msg{max-width:70%;}
.msg.in{align-self:flex-start;}
.msg.out{align-self:flex-end;}
.bubble{padding:9px 13px;border-radius:12px;font-size:var(--fs-base2);line-height:1.45;}
.msg.in .bubble{background:var(--gray-100);border-top-left-radius:3px;}
.msg.out .bubble{background:var(--accent);color:#fff;border-top-right-radius:3px;}
.orig{font-size:var(--fs-2xs);color:var(--muted);margin-top:4px;font-style:italic;}
.msg.out .orig{text-align:right;}
.ai-badge{font-size:var(--fs-2xs);color:var(--muted);margin-bottom:3px;text-align:right;}
.msg.in .ai-badge{text-align:left;}
.thread-input{border-top:1px solid var(--border);padding:10px 14px;display:flex;gap:8px;}
.thread-input input{flex:1;border:1px solid var(--border);border-radius:8px;padding:9px 12px;font-size:var(--fs-base);}

.channel-form{display:flex;flex-direction:column;gap:8px;max-width:480px;}
.channel-form label{font-size:var(--fs-sm);color:var(--muted);font-weight:600;margin-top:4px;}
.channel-form input{padding:9px 12px;border-radius:8px;border:1px solid var(--border);font-size:var(--fs-base);font-family:inherit;}
.channel-form .btn{align-self:flex-start;margin-top:4px;}
.channel-form.add-form{flex-direction:row;flex-wrap:wrap;max-width:none;align-items:center;}
.channel-form.add-form input,.channel-form.add-form select{flex:1 1 140px;min-width:110px;margin:0;}
.channel-form.add-form .btn{align-self:auto;margin:0;flex:0 0 auto;}
.ch-badge{font-size:10.5px;font-weight:700;padding:2px 9px;border-radius:20px;margin-left:8px;}
.ch-badge.on{background:#e4f7ea;color:var(--good);}
.ch-badge.off{background:var(--gray-100);color:var(--muted);}

.bars{display:flex;align-items:flex-end;gap:14px;height:180px;padding:10px 4px 0;}
.bar-col{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;}
.bar{width:60%;border-radius:6px 6px 0 0;background:linear-gradient(180deg,var(--accent2),var(--accent));}
.bar-label{font-size:var(--fs-xs);color:var(--muted);margin-top:6px;}
.bar-value{font-size:var(--fs-xs);font-weight:700;margin-bottom:4px;}
.plan-note{background:var(--accent-tint);border:1px solid #cfe8e6;border-radius:10px;padding:12px 16px;font-size:var(--fs-sm2);color:#1c5555;margin-bottom:18px;}

.translate-quota-banner{border-radius:10px;padding:10px 16px;font-size:var(--fs-sm2);margin-bottom:14px;display:flex;align-items:center;gap:14px;flex-wrap:wrap;}
.translate-quota-banner.tq-ok{background:#f3f6fa;border:1px solid var(--border);color:var(--muted);}
.translate-quota-banner.tq-warn{background:#fff6e8;border:1px solid #f0d9a8;color:#8a5a06;}
.translate-quota-banner.tq-full{background:#fdeceb;border:1px solid #f0bcb6;color:#a13327;}
.tq-bar-track{flex:1 1 140px;max-width:200px;height:6px;border-radius:4px;background:rgba(0,0,0,.08);overflow:hidden;}
.tq-bar-fill{height:100%;border-radius:4px;background:linear-gradient(90deg,var(--accent2),var(--accent));}
.translate-quota-banner.tq-warn .tq-bar-fill,.translate-quota-banner.tq-full .tq-bar-fill{background:linear-gradient(90deg,#e0a53c,#c94f3f);}
.tq-upgrade-btn{white-space:nowrap;background:var(--accent);color:#fff;border:none;border-radius:8px;padding:6px 12px;font-size:var(--fs-sm);font-weight:600;cursor:pointer;text-decoration:none;}
.tq-upgrade-btn:hover{filter:brightness(1.08);}

.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--navy);}
.login-card{background:#fff;border-radius:16px;padding:36px 32px;width:340px;text-align:center;}
.login-card .brand-name{color:var(--navy);font-size:22px;margin-bottom:4px;}
.login-card .brand-name span{color:var(--accent);}
.login-card p{color:var(--muted);font-size:var(--fs-base);margin-bottom:22px;}
.login-card input{width:100%;padding:11px 13px;border-radius:8px;border:1px solid var(--border);font-size:var(--fs-md);margin-bottom:10px;}
.login-card .btn{width:100%;margin-top:6px;}
.login-hint{margin-top:16px;font-size:var(--fs-xs);color:var(--muted);background:var(--bg);padding:8px;border-radius:8px;}
#login-error{color:var(--bad);font-size:var(--fs-sm2);margin-top:8px;display:none;}
#boot-hint{color:var(--muted);font-size:var(--fs-sm);margin-top:10px;display:none;}
.login-card .btn:disabled{opacity:.75;cursor:wait;}

/* ---------- Empty states ---------- */
.empty-state{padding:36px 20px;text-align:center;color:var(--muted);font-size:var(--fs-base);}
.empty-state .icon{font-size:26px;margin-bottom:8px;display:block;}
.empty-state .hint{font-size:var(--fs-sm);margin-top:4px;color:#9aa5b3;}

/* ---------- Bookings filter bar + pagination ---------- */
.filter-bar{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px;}
.filter-bar input,.filter-bar select{padding:8px 10px;border-radius:8px;border:1px solid var(--border);font-size:var(--fs-sm2);font-family:inherit;}
.filter-bar input[type="text"]{flex:1 1 180px;min-width:140px;}
.pagination{display:flex;align-items:center;gap:12px;justify-content:center;margin-top:14px;}

/* ---------- Calendar ---------- */
.cal-nav{display:flex;align-items:center;justify-content:center;gap:16px;margin-bottom:16px;}
.cal-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:10px;}
.cal-day{border:1px solid var(--border);border-radius:10px;padding:8px;min-height:140px;background:#fafbfc;}
.cal-day-head{font-size:var(--fs-sm);font-weight:700;color:var(--navy);margin-bottom:8px;display:flex;flex-direction:column;gap:2px;}
.cal-event{background:#fff;border:1px solid var(--border);border-radius:8px;padding:6px 8px;margin-bottom:6px;font-size:var(--fs-xs);}
.cal-event.status-confirmed{border-left:3px solid var(--good);}
.cal-event.status-pending{border-left:3px solid var(--warn);}
.cal-event.status-unassigned{border-left:3px solid var(--bad);}
.cal-event-time{font-weight:700;color:var(--navy);}
.cal-event-tour{font-weight:600;margin:2px 0;}
.cal-event-guest{color:var(--muted);margin-bottom:2px;}
.cal-event-guide{color:var(--muted);font-style:italic;}
.cal-empty{font-size:var(--fs-xs);color:var(--muted);text-align:center;padding:12px 0;}
@media (max-width:900px){.cal-grid{grid-template-columns:repeat(2,1fr);}}

/* ---------- Inbox <-> Bookings linkage ---------- */
.thread-bookings{padding:10px 16px;border-bottom:1px solid var(--border);background:#f7fbfa;}
.thread-booking-chip{display:inline-flex;align-items:center;gap:6px;background:#fff;border:1px solid var(--border);border-radius:20px;padding:5px 12px;font-size:var(--fs-xs);margin:2px 6px 2px 0;}

/* ---------- Team ---------- */
#team-seats-sub{font-weight:400;color:var(--muted);font-size:var(--fs-sm2);}

/* ---------- Mobile sidebar toggle (hidden on desktop) ---------- */
.sidebar-toggle{display:none;background:none;border:1px solid var(--border);border-radius:8px;font-size:18px;padding:4px 10px;cursor:pointer;color:var(--navy);margin-right:6px;}

/* ---------- Mobile-responsive dashboard ---------- */
@media (max-width:860px){
  .app{position:relative;}
  .sidebar{position:fixed;inset:0 auto 0 0;width:230px;z-index:50;transform:translateX(-100%);transition:transform .2s ease;}
  .sidebar.open{transform:translateX(0);box-shadow:0 0 0 100vmax rgba(0,0,0,.35);}
  .main{width:100%;}
  .sidebar-toggle{display:inline-block;}
  .content{padding:16px 14px 40px;}
  .topbar{padding:12px 14px;}
  .kpis{grid-template-columns:repeat(2,1fr);}
  .grid-2{grid-template-columns:1fr;}
  .guide-cards{grid-template-columns:1fr;}
  .cal-grid{grid-template-columns:1fr;}
  .inbox-wrap{flex-direction:column;height:auto;}
  .conv-list{width:100%;max-height:180px;border-right:none;border-bottom:1px solid var(--border);}
  .thread-body{max-height:340px;}
  /* overflow-x:auto lets wide tables (bookings, calendar, team) scroll horizontally instead of
     clipping columns — the thin always-visible scrollbar below is the affordance that tells
     someone on a phone there's more to see past the right edge. */
  table{display:block;overflow-x:auto;white-space:nowrap;-webkit-overflow-scrolling:touch;}
  table::-webkit-scrollbar{height:5px;}
  table::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px;}
  .kpis .card,.card{overflow-x:hidden;}
  .filter-bar{flex-direction:column;}
  .filter-bar input,.filter-bar select{width:100%;}
  .channel-form.add-form{flex-direction:column;align-items:stretch;}
  .channel-form.add-form input,.channel-form.add-form select{width:100%;}
}
@media (max-width:480px){
  .kpis{grid-template-columns:1fr;}
  .login-card{width:88vw;padding:28px 20px;}
}

/* ---------- Motion: keyframes + scroll-reveal ---------- */
@keyframes fadeInUp{from{opacity:0;transform:translateY(16px);}to{opacity:1;transform:translateY(0);}}
@keyframes floatBlob{0%,100%{transform:translate(0,0);}50%{transform:translate(28px,22px);}}
@keyframes tagPulse{0%{box-shadow:0 0 0 0 rgba(15,110,110,.45);}70%{box-shadow:0 0 0 9px rgba(15,110,110,0);}100%{box-shadow:0 0 0 0 rgba(15,110,110,0);}}
.reveal{opacity:0;transform:translateY(22px);transition:opacity .6s ease,transform .6s ease;}
.reveal.in-view{opacity:1;transform:translateY(0);}
@media (prefers-reduced-motion:reduce){
  *,*::before,*::after{animation-duration:.001ms !important;animation-iteration-count:1 !important;transition-duration:.001ms !important;}
  .reveal{opacity:1;transform:none;}
  .lp-hero::before,.lp-hero::after{display:none;}
}

/* Booking/guide change-history overlay (see showAuditHistory in app.js) */
.audit-overlay{position:fixed;inset:0;background:rgba(15,25,35,.45);display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px;}
.audit-modal{background:#fff;border-radius:14px;max-width:440px;width:100%;max-height:70vh;display:flex;flex-direction:column;box-shadow:0 20px 50px rgba(0,0,0,.25);}
.audit-modal-head{display:flex;justify-content:space-between;align-items:center;padding:16px 18px;border-bottom:1px solid var(--border);font-size:var(--fs-md);}
.audit-modal-close{background:none;border:none;font-size:20px;line-height:1;cursor:pointer;color:var(--muted);padding:2px 6px;}
.audit-modal-close:hover{color:var(--navy);}
.audit-modal-body{overflow-y:auto;padding:6px 18px 16px;}
.audit-row{padding:10px 0;border-bottom:1px solid var(--gray-100);font-size:var(--fs-base);}
.audit-row:last-child{border-bottom:none;}
.audit-row-meta{font-size:var(--fs-2xs);color:var(--muted);margin-top:2px;}

/* ---------- Guided demo tour (spotlight + tooltip) — see tour.js ---------- */
/* The spotlight is a transparent box whose oversized box-shadow dims the rest of the screen —
   no SVG mask needed. pointer-events:none on both the spotlight AND the dimmed area means every
   click/keypress still reaches the real UI underneath, which is required for the Inbox step: the
   visitor has to actually click a conversation and type into a real input while the tour is up. */
.tour-spotlight{position:fixed;z-index:1200;border-radius:10px;box-shadow:0 0 0 9999px rgba(15,23,42,.72);pointer-events:none;transition:left .25s ease,top .25s ease,width .25s ease,height .25s ease;}
.tour-tooltip{position:fixed;z-index:1201;max-width:320px;background:#fff;border-radius:12px;padding:16px 18px;box-shadow:0 16px 40px rgba(0,0,0,.28);pointer-events:auto;}
.tour-tooltip h4{margin:0 0 6px;font-size:var(--fs-lg);color:var(--navy);}
.tour-tooltip p{margin:0 0 14px;font-size:var(--fs-base);color:var(--muted);line-height:1.5;}
.tour-progress{font-size:var(--fs-2xs);color:var(--accent);font-weight:600;text-transform:uppercase;letter-spacing:.03em;margin-bottom:6px;}
.tour-tooltip-foot{display:flex;align-items:center;justify-content:space-between;gap:10px;}
.tour-actions{display:flex;align-items:center;gap:8px;}
.tour-skip{background:none;border:none;color:var(--muted);font-size:var(--fs-sm);cursor:pointer;text-decoration:underline;padding:0;}
.tour-skip:hover{color:var(--navy);}
.tour-hint{font-size:var(--fs-sm);color:var(--accent);font-weight:600;}